Job Ref:
Network Delivery - Midlands and South
Up to £30,000 depending on experience
Full Time

More details

Job Title: Administrator
Salary: £25-30,000
Benefits include 25 days holiday, day off for your birthday – on us! Private Pension, Private Healthcare, Life Assurance, Holiday Purchase, Day off for Corporate Social Events and many more…

Our Company

CityFibre is the UK’s leading alternative provider of wholesale fibre infrastructure and the builder of Gigabit Britain. Known for our Gigabit City projects in which we deploy next generation digital infrastructure to the public sector, businesses community, mobile operators and homes, CityFibre is disrupting a stagnant UK telecoms market and helping spark our digital economy. With bold plans, and partners signed up, to deploy fibre direct to 5 million homes and businesses, we will soon be transforming the digital capabilities of towns and cities up and down the country. Full speed ahead!
The Role

Our Team

A company of ambition is nothing without the right team to deliver it and we are looking for people to join us. We are committed to delivering a better digital future for our customers, their customers and for the towns and cities in which they live. We are nimble, quick and creative in our approach while holding firm in our beliefs. To be part of the CityFibre team means to go the extra mile in support of your colleagues and to enjoy making a real difference. Get in touch, find out more and join us on our journey.

The Admin Assistant position will support the team within a busy and dynamic office, producing and maintaining accurate and complete documentation, reports, liaising with clients and carrying out key administration duties. They will take responsibility for a wide range of processes and duties related to administration.

Key Responsibilities

• Provide general administrative support including scanning, photocopying and binding
• Assist with formatting documents (using Microsoft Word, PowerPoint and Excel)
• Process expenses
• Assist with organising company events
• Organise travel arrangements and diary management for Directors
• Issue purchase orders and process invoices as required
• Consider improving processes and ways of working
• Organise drinks and lunches for meetings
• Screen telephone calls, enquiries and requests, and handle when appropriate
• Offer dedicated support during EA’s holidays
• Meet and greet visitors
• Liaise with clients, prospects, suppliers and other staff
• Devise and maintain office systems, including data management and filing
• Business reporting

Knowledge & Experience

• Experience in an administrative support role
• Computer literate in Microsoft Outlook, Word, Excel and PowerPoint
• Experience working in an office environment and liaising with clients

• Negotiating supplier contract terms and conditions

• Educated to at least A level standard

• Excellent organisation and communication skills – written and verbal
• Ability to multi-task and prioritise projects with attention to detail under tight deadlines and time pressures
• Excellent telephone manner
• Exceptional customer service skills, over the phone and in person, with our customers and internal departments
• Personable with a can-do attitude
• Proactive approach
• Motivated, positive and resourceful
• Good time management
• Reliable, flexible and adaptable

Our Values

• Integrity – Honest in our beliefs, in our actions, in our promises
• Agility – We are nimble, quick and exact on delivering our commitments
• Transparency –we strive to be transparent in the things that we do and the decisions we make
• Excellence – We aim to be the best we can be
• Collaboration – We are a team that embraces collaboration with colleagues and customers.